Shipping policy

Shipping Policy

Last Updated: August 25, 2026

At TTT Moto, we are committed to delivering your motorcycle riding gear, accessories, parts, and other products safely and efficiently. This Shipping Policy explains our order processing, shipping charges, delivery timelines, tracking, and other shipping-related information for orders placed through tttmoto.shop.

1. Order Processing Time

All orders are generally processed within 1–2 business days, excluding Sundays and public holidays, after receiving your order confirmation.

Once your order has been dispatched, you will receive a shipping confirmation containing the available tracking information.

Orders may occasionally require additional processing time due to product availability, order verification, promotional periods, or unforeseen circumstances. If there is a significant delay in processing your order, we will contact you using the contact information provided with your order.

2. Shipping Charges

TTT Moto offers free standard delivery on all orders across India.

There is no minimum order value or purchase threshold required to qualify for free delivery.

Customers will not be charged a separate standard shipping or delivery fee at checkout for standard delivery within India.

Any exceptional shipping-related charges, if applicable to a specific order or service, will be clearly communicated to the customer before the order is completed.

3. Delivery Estimates

Standard delivery across India generally takes 5–8 working days.

This delivery estimate includes the normal time required for an order to be processed and delivered, and may vary depending on the customer's delivery location and courier service.

Delivery timelines are estimates and are not guaranteed delivery dates.

Delivery may take longer in certain circumstances, including:

Public holidays
Extreme weather conditions
Courier or transportation delays
Natural events
Remote-area service limitations
Incorrect or incomplete delivery information
Other unforeseen logistical circumstances

We will make reasonable efforts to ensure that orders are delivered within the estimated timeframe.

4. Shipping Partners

TTT Moto works with established courier and logistics service providers to deliver orders across India.

Depending on the delivery location, product, serviceability, and availability, orders may be shipped through courier partners such as:

Blue Dart
Delhivery
DTDC
Other established courier and logistics partners

The courier partner used for an individual order may vary based on serviceability and logistical requirements.

5. Order Tracking

Once your order has been dispatched, you will receive an email and/or SMS notification containing tracking information, where available.

Tracking information may take up to 24 hours after dispatch to become active or update on the courier's tracking system.

If your tracking information has not been updated after the expected period, please contact us at support@tttmoto.shop with your Order ID.

6. Delivery Attempts

The courier partner may make multiple delivery attempts depending on the delivery location and courier service.

Customers are responsible for providing an accurate and complete delivery address, phone number, and other required contact information at checkout.

TTT Moto is not responsible for delivery delays resulting from:

Incorrect or incomplete delivery addresses
An unavailable recipient
Refusal to accept the shipment
Failure to respond to courier delivery attempts
Delivery locations that are not serviceable by the selected courier

7. Damaged, Defective or Incorrect Products

If your order arrives damaged, defective, or incorrect, please contact TTT Moto within 48 hours of delivery.

Please email support@tttmoto.shop with:

Your Order ID
A description of the issue
Clear photographs of the product
Clear photographs of the shipping package and packaging
An unboxing video, if available

Our team will review the information and determine the appropriate resolution.

Depending on the circumstances and verification of the issue, the resolution may include a replacement, exchange, or refund, subject to product availability and the applicable Return Policy.

We strongly recommend recording an unboxing video when receiving your order, particularly for high-value products.

8. Lost or Delayed Shipments

If your shipment appears to be delayed or has not been delivered within the estimated delivery timeframe, please contact us at support@tttmoto.shop with your Order ID and tracking information.

We will coordinate with the applicable courier partner and assist you in checking the status of the shipment.

9. Address Changes

Please contact us as soon as possible if you need to change your delivery address after placing an order.

Address changes can only be accommodated if:

The order has not yet been dispatched; and
The requested address is serviceable.

Once an order has been dispatched, the delivery address may no longer be changeable.

10. Undeliverable or Returned Shipments

A shipment may be returned to TTT Moto by the courier if:

The delivery address is incorrect or incomplete
The recipient is unavailable after repeated delivery attempts
The shipment is refused
The delivery location is not serviceable
Other circumstances prevent successful delivery

If a shipment is returned to TTT Moto for reasons attributable to the customer, any applicable re-delivery costs will be communicated to the customer before the order is shipped again.

11. Delivery Delays

While TTT Moto makes every reasonable effort to deliver orders within the estimated delivery timeframe, occasional delays may occur due to circumstances beyond our reasonable control.

These may include: